We’ve resolved the issue with AWS that has been affecting our systems. All services are now fully operational, and email sends have completed. We’ve cleared the backlog and confirmed that emails are sending normally. Our team will continue to monitor performance to ensure everything remains stable.
Posted Oct 20, 2025 - 17:42 CDT
Monitoring
Emails are now being sent successfully, though there is a large backlog due to the earlier outage. Messages may take additional time to process as the backlog clears. At this time, we believe all services are recovering and are under strict monitoring.
Posted Oct 20, 2025 - 17:21 CDT
Identified
Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.
Posted Oct 20, 2025 - 16:39 CDT
Monitoring
Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.
Posted Oct 20, 2025 - 16:25 CDT
Update
We’re seeing an escalation in the ongoing AWS outage affecting our infrastructure. This may lead to broader service interruptions or degraded performance. Our team is continuing to monitor and implement workarounds where able.
Posted Oct 20, 2025 - 11:55 CDT
Update
Our team is continuing to monitor and implement workarounds to address the ongoing AWS outage.
Posted Oct 20, 2025 - 11:25 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 20, 2025 - 09:26 CDT
Monitoring
Previously identified service disruptions in our system due to an outage on AWS are ongoing. The team is continuing to monitor. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.
Posted Oct 20, 2025 - 08:41 CDT
This incident affected: REST and JavaScript APIs, User Interface, Email Sending, and Workflows and Rules.